Oster Animal Care Limited Warranty Statement

Sunbeam Products, Inc. (or if in Canada, Newell Brands Canada ULC) for its Oster Animal Care brand of products (“Oster Animal Care”) warrants to the original end-user purchaser that its Oster Animal Care clippers purchased in the United States of America or Canada (“Product”) will be free from manufacturing defects for a period of one year from the date of purchase or delivery (whichever occurs later) when put to normal use and cared for according to Oster Animal Care’s instructions.

Because Oster Animal Care cannot control the quality of Products sold by unauthorized sellers, this warranty applies only to Products that were purchased from Oster Animal Care or an Oster Animal Care-authorized seller in the United States, unless otherwise prohibited by law. Oster Animal Care reserves the right to reject warranty claims for Products purchased from unauthorized sellers, including unauthorized Internet sites.

This warranty does not cover normal wear and tear; cosmetic damage which does not impair the functionality of the product; damage from misuse or abuse (such as improper cleaning, neglect, negligence, or accident); damage from use on improper voltage or current; damage resulting from alteration(s), disassembly, or repairs by anyone other than Oster Animal Care or an Oster Animal Care-authorized service center; damage from Acts of God, including, but not limited to, fire, tornadoes, hurricanes, or floods; damage or defects resulting from the use of the Product in a commercial manner or contrary to the operating instructions; and theft.

This warranty does not apply to the wearable blade components and other tools or accessories purchased separately, however, blade sharpening services may be available. Please do not attempt to repair or adjust any electrical or mechanical functions on your Product. Oster Animal Care reserves the right to decline coverage if the defect or damage in question was caused by unauthorized components or service. No terms of this warranty may be construed to apply to non-warranty service or maintenance, and Oster Animal Care expressly excludes from this warranty and denies liability for defects or damage caused by repair or alteration by anyone other than Oster Animal Care or an authorized Oster Animal Care service center.

Warranty Claim Process

Purchasers of Products who wish to make a warranty claim based upon an alleged Product defect should initiate a Warranty Claim via the contact us form at www.osteranimalcare.com/supportShow?cfid=contact-us, or contact us at 1-800-830-3678.

You will be required to furnish proof of purchase and delivery demonstrating when and where you purchased your Product and when your Product was received. You will also be asked to provide/upload photographs of your Product and, in case your Product needs to be repaired or replaced under warranty, you will be prompted to cover the shipping expenses to send the Product back to the Oster Pro Brand if necessary.

Remedies Under This Warranty

Oster Animal Care will replace or repair a defective Product that is covered by this warranty. If the item that is the subject of the warranty claim is discontinued and thus no longer available, Oster Animal Care will replace your item with the most comparable item currently manufactured.

No terms of this warranty may be construed to apply to non-warranty service and maintenance. Accordingly, Oster Animal Care also denies liability for defects and damage caused by repair or alteration outside the terms of this warranty. Additionally, Oster Pro Brand will not provide any temporary substitution for your Product for the duration of the repair or replacement process.

Disclaimers

There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some States or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

UNDER NO CIRCUMSTANCES SHALL OSTER ANIMAL CARE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT, OR STRICT LIABILITY. Some States or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State or jurisdiction to jurisdiction.

Purchasing From Authorized Sellers

If you have any questions about whether a seller is authorized, contact us via the contact us form at osteranimalcare.com or by calling us Mon-Fri, 9AM - 5PM ET at:

• 1-800-334-0759 for Oster appliances
• 1-800-438-0935 for Oster bread makers
• 1-800-339-2547 for Oster clippers

Requesting a Copy of This Warranty

If you would like a physical copy of this Limited Warranty, feel free to print this webpage, or call us Mon-Fri, 9AM - 5PM ET at:

• 1-800-334-0759 for Oster appliances
• 1-800-438-0935 for Oster bread makers
• 1-800-339-2547 for Oster clippers

We’d be happy to send you a copy.

Please note that the information you share with us here is for internal use ONLY and is not sold or distributed outside the company. Click Here for detailed information on our privacy policy.

This warranty supersedes any warranty statements that may be printed in product manuals or product packaging.

Effective Date: 6/12/25