Product FAQs

Bark Genie™ Handheld Bark Control

Why is the Bark Genie™ handheld bark control device not effective on my dog?

Make sure the device is pointing in the direction of the barking and is no longer than 15 feet away and 5 feet from the ground. Try to remove any large obstructions between the device and the dog. You may need to consult your veterinarian to make sure your dog does not have hearing problems.

Can a dog become desensitized to the ultrasonic sound emitted by the Bark Genie™ handheld bark control device?

Your dog can become familiar with the ultrasonic sound after extended use of the product. In order to avoid this, try not using the product on your dog for a few days.

Is the Bark Genie™ handheld bark control device effective on all dogs?

This product uses ultrasonic technology and should work on most dogs. This device may not be as effective on dogs who are hearing impaired or deaf.

Where can I use the Bark Genie™ handheld bark control device?

This product can be used indoors, outdoors or taken with you wherever you go.

Why can’t I hear the ultrasonic tone?

Ultrasonic sounds are high frequency and inaudible to most humans. This ultrasonic noise device should NOT be used less than 12 inches from a human ear.

What is the range of the Bark Genie™ handheld bark control device?

The maximum effective range is up to 15 feet. This ultrasonic noise device should NOT be used less than 12 inches from a human ear.