Product FAQs

Bark Genie™ Automatic Bark Control

Why is the Bark Genie™ automatic bark control device not effective on my dog?

Make sure the device is pointing in the direction of the barking and is no longer than 50 feet away and 5 feet from the ground. Try to remove any large obstructions between the device and the dog. Try moving the device to a different place or using a different setting. You may need to consult your veterinarian to make sure your dog does not have hearing problems.

Can a dog become desensitized to the ultrasonic sound emitted by the Bark Genie™ automatic bark control device?

Your dog can become familiar with the ultrasonic sound after extended use of the product. In order to avoid this try one or all of these tips: turn off the product periodically and when not in use, move it to a new location indoor or outside of your home or turn off for a few days.

Is the Bark Genie™ automatic bark control device effective on all dogs?

This product uses ultrasonic technology and should work on most dogs. This device may not be as effective on dogs who are hearing impaired or deaf.

What is the range of the Bark Genie™ automatic bark control device?

Maximum operating range is 50 feet unobstructed when on HIGH microphone setting. The LOW setting detects barking up to 15 feet away. The MED setting detects barking up to 30 feet away. This ultrasonic noise device should NOT be used less than 12 inches from a human ear.

Where can I use the Bark Genie™ automatic bark control device?

This product can be used indoors, outdoors or taken with you wherever you go.

Why can’t I hear the ultrasonic tone?

Ultrasonic sounds are high frequency and inaudible to most humans. This ultrasonic noise device should NOT be used less than 12 inches from a human ear.